1. General provisions and operator
This document describes how the Telegram bot @prime61_partner_bot (hereinafter — “the bot”) handles the data of partners and the data of clients whose requests a partner passes through the bot. The bot is the official partner channel of PRIME61: requests, work statuses, settlements and bonuses come through it.
The data operator is the PRIME61 brand (hereinafter — “we”). We provide the full name, tax identification number (INN) and address on request at info@prime61.com: they are also stated in the contract and invoice. The partner bot works separately from the client bot: it has its own correspondence, its own requests and its own settlements, and they are not mixed with @prime61_bot.
2. What data the bot processes
We process the minimum amount of data — only what is necessary to create a request, perform the work and calculate bonuses:
- your Telegram identifier (chat_id and user_id) — it is how the bot knows who to reply to;
- the name, @username and interface language that Telegram passes together with the message;
- correspondence with the bot and the files and photos that you send;
- information about the partner: name, contacts, city or area of work, status in the partner programme;
- request details for the partner's clients: what needs to be done, timelines, budget and the client's contact;
- settlement information: amounts and statuses of accruals and payouts.
3. Why we process data
The data is needed for partner work and for the requests that you pass on:
- to answer a question about the partner programme, its terms and payouts;
- to create a request for your client: what needs to be done, timelines, budget and a contact;
- to connect you and your client with the PRIME61 team and put the task into work;
- to manage orders: stages, statuses, files and documents;
- to send notifications about the status of requests, orders and payments;
- to keep settlements and accrue bonuses under the partner programme;
- to protect the service from spam and abuse.
4. Legal ground: consent
We process data on the basis of consent. The partner gives it with a button in the bot — after choosing the language and reading a short explanation of why the bot needs the data.
Let us say separately about client data. By passing on a request, the partner confirms that they have the right to transfer this data and that the client knows about the transfer. We process such data only to work on the request and do not use it for other purposes.
Consent is voluntary and can be withdrawn at any time — with the /privacy command in the bot or by email at info@prime61.com. Without consent the bot cannot accept a request: write to us by email and we will continue the work there.
5. What the bot does not do
The bot is a working tool for requests and settlements, not a surveillance system. That is why it:
- does not collect passport data, bank card numbers, passwords or SMS codes — neither from the partner nor from their clients;
- does not read the partner's correspondence in other chats and does not request access to their account;
- does not write to those who have not started a dialogue with the bot and does not send advertising;
- does not transfer data to third parties, except in cases expressly provided for by law.
The only official partner bot is @prime61_partner_bot. If someone writes to you from a similar account and asks for data or money, do not reply and write to us at info@prime61.com.
6. Telegram as a third-party service
The bot works inside Telegram. Messages, the name, @username and files pass through the infrastructure of Telegram Messenger Inc., whose servers may be located outside the country where you live. This means that part of the data is transferred abroad as well.
We do not control Telegram and do not influence its rules or operation. Telegram has its own privacy policy: https://telegram.org/privacy. If you do not want to use this channel, write to info@prime61.com — we will answer by email.
7. How long we store data
We store data for as long as you work with the bot and as long as it is needed for requests, orders and settlements. We keep requests for clients for up to 1 year from the last contact, and partnership data for the duration of the cooperation and 3 years after its completion.
Correspondence and files can be deleted earlier: the /privacy command in the bot or an email to info@prime61.com. We will delete what we are not obliged to retain by law and explain what remained and why.
Some data remains longer because the law requires it: documents on contracts, invoices and payouts are kept in accounting and tax archives for as long as the law establishes.
8. Rights of the partner and their clients
In relation to their data, the partner and the client whose request was passed through the bot can:
- find out what data about them is stored and why;
- correct inaccurate or outdated data;
- delete correspondence, files and the request if the law does not require them to be retained;
- withdraw consent to processing;
- complain to the supervisory authority for personal data protection.
How to use them: the /privacy command in the bot or an email to info@prime61.com. We respond within up to 30 calendar days from the date of the enquiry.
9. Files and documents
You can send files and photos through the bot: a brief, a layout, a photo of the site or documents for a request. The limit for one file is 10 MB.
We recommend not sending documents with unnecessary personal data to the chat: passports, addresses, card numbers. For contracts we will separately offer a secure way to transfer them.
10. Security
Only the PRIME61 team has access to dialogues, requests and settlements, and only to the extent needed to work on your requests. Data is transmitted over secure channels, employee access is limited and reviewed.
The partner bot's correspondence is separate: client prices, requests and client data from @prime61_partner_bot are not mixed with the client bot @prime61_bot and are not visible to other partners. If an incident occurs that affects your data, we will inform you and, where required, the supervisory authority.
11. Age and changes to the document
The partner bot is intended for users aged 18 and over. By passing on a request, the partner confirms that they are 18 or over and have the right to dispose of the client's data.
We may update this document: the update date is shown at the top of the page. If the changes are significant, we will give notice in the bot.